“Any improvements made anywhere besides the bottleneck are an illusion.”

“Any improvements made anywhere besides the bottleneck are an illusion. Astonishing, but true! Any improvement made after the bottleneck is useless because it will always remain starved, waiting for the work from the bottleneck. And any improvements made before the bottleneck merely results in more inventory piling up at the bottleneck.  ”
― Gene KimThe Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win

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